SGRT Forum

Do other users have access through mysgrt to see their service tickets. Mine are blank and I have been asking visionRT about it but have not found out if this is implemented for all users and I am someone not having access or if this is a feature not yet enabled.

Also, when I try to access the knowledge database I get a login error.

Obviously, I have access to the forum.

Am I alone in these issues?

Steve de Boer

Hi Steve, thank you for this question. It has been raised with Vision RT's internal IT team and we will revert to you. If you can log a support ticket or send an email to servicesupport@visionrt.com we can ensure we have your contact details to do this.